Privacy Policy

Last updated: September 27, 2026

This Privacy Policy describes how SCEND("we," "us," or "our") collects, uses, and shares information when you use the SCENDmobile application (the "App"). By using the App, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly, including:

• Account information: email address, name, username, date of birth, optional profile photo, and authentication information when you create or use an account (including via Apple Sign-In or Google Sign-In).
• Fitness profile: age, gender, height, weight, training experience, goals, equipment access, injuries, dietary preferences, and other information you provide during the assessment.
• Training data: generated programs, workout logs, completed exercises, weights lifted, timed holds, and notes you add during sessions.
• Progress photos: photos you choose to upload, their captions and saved dates, and associated program/check-in information. They are stored privately in your account.
• Coach conversations: messages you send to the AI coach and its replies, including information you choose to include in those messages.

We also collect information automatically when you use the App:

• Device information (model, OS version, app version).
• Crash reports, performance information, and diagnostic context to help us fix bugs and improve performance. Reports may be linked to your account identifier when you are signed in.

2. How We Use Your Information

We use the information we collect to:

• Generate personalized training programs based on your profile.
• Provide AI coaching responses tailored to your goals and progress.
• Track your workouts and progress over time.
• Improve the App's features, performance, and security.

Before using AI generation or Coach, the App asks permission to send the described training information to Anthropic through Supabase. You can decline or withdraw this permission in Profile. Withdrawal stops future AI requests until you grant permission again; it does not erase records already processed under provider retention policies. Guest permission lasts for the current app session; signed-in permission is stored on your device for that account.

The App first asks your age locally to check adult eligibility. It stores an eligibility confirmation on your device, not the age entered at that check. Age and optional birth date you separately provide in your assessment or account settings are handled as described above.

3. Third-Party Services

We share limited information with trusted third-party service providers who help us operate the App:

• Supabase — database and authentication hosting. Your profile and training data are stored on Supabase's secure infrastructure.
• Anthropic (Claude AI) — program generation and coaching responses. When you generate a program or message the AI coach, assessment answers, relevant profile and workout context, and Coach messages are sent to Anthropic's API. Anthropic's commercial API policies govern its processing and retention; see its API data retention information.
• Apple Sign-In / Google Sign-In — authentication only. We receive your verified email address and name; Apple and Google do not receive your training data.
• Sentry — crash reporting and performance diagnostics. Diagnostic events can include device and app information, error context, and your account identifier when signed in.
• YouTube / Google — exercise-video searches use YouTube API Services and send the exercise name and tutorial search terms to the YouTube Data API. Google receives the request and connection information. Opening a video takes you to YouTube, which may serve advertising and process information under its Google Privacy Policy. SCEND does not request access to your YouTube account.
• Apple App Store — app distribution, crash reporting, and optional analytics (if you consent).

We do not sell your personal information to anyone.

4. Data Retention and Deletion

We retain your account and training data for as long as your account is active. You can request deletion from the App's profile screen. The deletion process removes your account and associated active profile, program, workout, conversation, and uploaded-photo records. Service-provider logs and backup copies may remain for their applicable retention periods; deleting your account does not instantly erase every provider log or backup. Program images you saved to Photos are separate copies that you control and can delete from your device.

5. Guest Mode

Guest assessment answers are sent through our server to Anthropic to generate your program. Guest generation does not save a program to an account in our database. We store a hashed IP address with rate-limit information to help prevent abuse. Your in-app guest assessment and program reset when the App starts fresh; exported Photos remain under your control. If you sign in or create an account during the same session, guest training data may be transferred to that account. Guest use is not entirely on-device, and provider processing and retention policies still apply.

Shop offers currently display “Coming soon” and checkout is unavailable. No Shop payment is collected through the current App.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct or update your information through the App's profile settings.
• Request account deletion as described above.
• Export your training data by contacting us at the email below.

7. Adult Eligibility

SCEND is intended for adults aged 18 and older. We do not knowingly collect personal information from people under 18. If you believe a child has provided us with their information, please contact us and we will delete it.

8. Security

We use industry-standard measures to protect your data, including encrypted connections (TLS) for all network traffic and row-level security on our database. However, no system is perfectly secure — we cannot guarantee that unauthorized access will never occur.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at: support@scendapp.com